CATERING ASSISTANT in Chicago, IL at Cafe Ba Ba Reeba - Lettuce Entertain You Restaurants

Date Posted: 1/30/2020

Job Snapshot

Job Description


Authentic Spanish Tapas, Paella & Sangria

Chicago’s original tapas restaurant with a lively atmosphere and warm ambiance in Lincoln Park

Caring. Creative. Careers.

Join the Lettuce Entertain You family! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

Is this you?

  • You take care of yourself. (Energy and stamina. You’ll need both.)
  • You care for others. (Teamwork and success. They are one and the same.)
  • You care about guests. (Quality. The bar is high.)

If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

Availability Needed: Weekends, Office Hours, Flexible schedule which may include nights, weekends and holidays

Job Requirements

Responsible for assisting the Catering Sales Manager in acquiring, maintaining and servicing catering customers

Essential Functions

  • Assist Catering Sales Manager in the organization of special events and catering orders
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multitask calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Assist in overseeing catered events
  • Assist with special projects when required by Partners, GMs or Managers
  • Complete server training
  • Become proficient in servicing catering calls
  • Answer incoming catering calls and emails; respond or distribute to the appropriate person
  • Email, fax or mail collateral and materials to prospective clients
  • Update client list as property of LEYE
  • Maintain, update and organize files, sales materials and supplies
  • Assist with developing and writing catering proposals and contracts
  • Attend weekly catering meetings and communicate all pertinent information to appropriate personnel
  • Order and maintain party supplies, decorations and equipment
  • Maintain a list of preferred third party vendors
  • Comprehend and maintain incentive programs for LEYE catering personnel and customers
  • Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Use sales techniques to present and encourage current promotions to guests
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed