Catering Sales Manager in Las Vegas, NV at Eiffel Tower Restaurant - Lettuce Entertain You Restaurants

Date Posted: 12/12/2017

Job Snapshot

Job Description

Eiffel Tower is seeking a Catering Sales Manager
to join our Leadership Team!

We’re looking for a seasoned catering professional with sales experience for Eiffel Tower’s Catering Sales Manager position. This is an opportunity to work alongside another Catering Sales Manager to help cultivate new business and drive sales while maintaining established clientele. You will also have the chance to manage in-house parties & special events. If you thrive on providing impeccable guest service in a fine dining environment, please consider growing your catering sales career with Eiffel Tower.
  • 2+ years of proven sales experience in restaurants and/or food & beverage
  • Skilled in maintaining established client list and driving sales
  • Polished, professional communication style
  • A guest-centered approach to sales and service
  • Knowledge of current industry trends
  • Very strong organizational skills and follow-through

Preferred Qualifications
  • Experience managing private dining events and/or restaurant operations
  • Las Vegas market catering experience/connections
 Atop the Eiffel Tower at Paris Hotel & Resort in Las Vegas stands Eiffel Tower Restaurant, a must‑go attraction renowned for its updated French cuisine by acclaimed Chef J. Joho. Upon entering, a glass elevator whisks guests eleven stories above the Las Vegas Strip to reach the restaurant. You will be escorted through the busy display kitchen into the glass‑walled dining room. You are in for an unforgettable treat watching the Bellagio fountains dance below as you dine from Chef Joho's tasting and à la carte menus. Whether for a romantic meal for two or group dining, Eiffel Tower is more than just a meal, it is an experience.  We offer salary plus commission structure, health and other insurance options, qualified domestic partner benefits, prescription benefit, vision discount program, 401(k), dining discounts at multiple LEYE restaurants, paid vacation (1 week paid after only 6 months), and more.
 Lettuce Entertain You is an Equal Opportunity Employer.
We Participate in E-Verify. 
POSITION SUMMARY: Responsible for helping drive and grow the business through acquiring, maintaining and servicing catering guests.Also expected and responsible for catering team to maintain LEYE standards of guest service as well as go above and beyond to ensure the guest’s total dining experience. ESSENTIAL FUNCTIONS: (Other duties will be assigned as needed) Must be willing and able to do the following:
  • Solicit new catering customers through prospecting and cold calls.
  • Accurately develop and write catering contracts.
  • Work with General Manager and Chef  to develop catering menus.
  • Understand all catering menus including substitutions and new menu items.
  • Assist with selection, training and development of staff to work catered events.
  • Effectively staff all catering events.
  • Interact with, direct and supervise staff working catered events in a fair and dignified manner.
  • Ensure smooth and efficient service for all events.  Recommend any necessary performance problems that need to be addressed or documented      according to LEYE procedures.
  • Communicate clearly and effectively      all contract/event/host details to staff working events.
  • Review daily orders with the      catering coordinator in the morning and evening, if applicable.
  • Communicate any contract changes      immediately to the catering coordinator, if applicable.
  • Comprehend the kitchen’s catering      systems including menu distribution, assembly of orders and delivery.
  • Answer questions regarding menus      and availability of dates for potential customers.
  • Understand the service style of the      restaurant.
  • Utilize salesmanship techniques by      up selling food, liquor, service etc.
  • Respond knowledgeably to questions      about the restaurant and the menu.
  • Complete server training.
  • Become proficient in servicing      catering calls (along with scheduled co-workers) within the restaurant      specific training period.
  • Maintain a thorough knowledge of      menu items through frequent tasting.
  • Comprehend and maintain incentive      programs for both LEYE catering personnel and catering customers.
  • Attend weekly catering meetings and      communicate all pertinent information to appropriate personnel.
  • Order and maintain party supplies,      decorations and equipment.
  • Maintain and foster current client      base for LEYE with various sales techniques.
  • Maintain client list as property of      LEYE.
  • Maintain a list of preferred      vendors for flowers, music, audio visual equipment, etc.
  • Effectively attempt to attain      weekly sales goals.
  • Comprehend monthly catering      budgets.
  • Oversee any catered event that      requires a personal visit.
  • Become proficient in all functions      listed in the Banquet Server/Captain job description.
  • Comprehend the capacities of each      banquet room.
  • Accurately record events in both      the function book and monthly calendar.
  • Perform varied duties to ensure all      aspects of service according to standing operating procedure.
  • Use tact and good judgment when      dealing with difficult guests.Respond to their needs with patience and courtesy.
  • Move safely through all areas of      the restaurant, which may include stairs, uneven and slick surfaces.
  • Must wash hands regularly,      according to guidelines.
  • Comply with all safety and      sanitation guidelines and procedures.
  • Maintain a clean and orderly work      area.
  • Be able to stand and walk for an entire      shift.
  • Communicate cordially, effectively      and clearly with all employees, managers and guests.
  • Communicate in English in order to      comprehend and perform/follow job requirements in written and spoken      direction.
  • Perform more than one task at a      time.
  • Maintain a positive, pleasant      attitude every shift. 
  • Accept direction and constructive      criticism from management.
  • Perform      calmly and effectively in an extremely busy and stressful work      environment.
  • Be able to work a variety of hours,      days and shifts, including weekends and increased work schedules.
  • Work in a confined, crowded space      of variable noise and temperature levels.
  • Lift and move up to 10 pounds,      frequently lift and/or move up to 25 pounds and occasionally lift and/or      move up to 50 pounds.

GENERAL RULES Must be willing and able to do the following:
  • Get along with others and be a team      player.
  • Follow all uniform and appearance      guidelines as befitting the image of the restaurant for the duration of      the shift.
  • Refrain from smoking for the      duration of the shift.
  • Arrive to work on time and in ready      to work condition.
  • Follow all rules, policies,      procedures and conditions of employment outlined in the Employee Handbook.
  • May not work under the influence of      alcohol or any illegal drugs.
  • May not resort to any type of      violence, discriminatory or harassing behavior.
  • Must successfully pass a drug and      alcohol test within 90 days of hire date, where applicable.

Failure to abide by these and any other conditions of employment of the company set forth elsewhere can subject an employee to disciplinary action up to and including termination.
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