SERVER in Chicago, IL at SUSHI - SAN - Lettuce Entertain You Restaurants

Date Posted: 2/22/2021

Job Snapshot

Job Description

SUSHI-SAN is hiring SERVERS for our DINING ROOM team!
1 YEAR OF EXPERIENCE REQUIRED

Elevated, exceptional Japanese Cuisine

Join one of River North’s hottest dining establishments that brings a relaxed atmosphere underscored by the beats of golden-age hip-hop

Join the Lettuce Entertain You family. Our 100+ restaurants are nationally recognized for great food and service and as great places to work.  We hire and care deeply for people with creativity, passion and the drive to be the best.  And we reward our teams with top notch benefits, career-long training and development and opportunities for growth. 

Does this sound like you?

  • You take care of yourself. (You’ll need both energy and stamina.) 
  • You take care of others. (We believe teamwork and success are one and the same.) 
  • You care about guests. (Quality hospitality comes naturally to you, and you exceed guests’ expectations by providing efficient, friendly guest service.)
  • You are open and willing to learn new cuisines, beverages, and service protocols. (We train all new hires for a thorough understanding of the menu and Lettuce Entertain You standards and guidelines.)

If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

LOCATION & TRANSPORATION:

We’re conveniently located just over a block from the CTA Red Line, and is within short walking distance to the CTA Brown, Blue, Green, and Pink Lines. Competitively priced ramp paid parking is available for purchase nearby. 

EOE. We participate in E-Verify / Participamos en E-Verify


Availability Needed: Lunch, Dinner, Weekends, Sundays, Late Night

1 year of experience required
 

Job Requirements

Responsible for exceeding guests’ expectations by providing efficient, friendly guest service. Teamwork, enthusiasm, food and wine knowledge, the ability to multitask and a high energy level are necessary for success in this position.

Essential Functions

  • Provide efficient, friendly guest service to a 3-6 table section including but not limited to following all steps of service and bussing the table to ensure a positive guest experience
  • Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively transport food or beverages to a table of three in a single trip
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multitask calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Use sales techniques to present and encourage current promotions to guests
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment, including the POS system and Frequent Diner, Gift Card and Credit Card terminals
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed