SOMMELIER in Chicago, IL at RPM Seafood - Lettuce Entertain You Restaurants

Date Posted: 2/21/2021

Job Snapshot

Job Description

The RPM Division is adding SOMMELIERS to our DINING ROOM teams!

RPM Restaurants exemplify impeccable service & culinary excellence. As a Sommelier, you’ll develop knowledge in all aspects of the RPM Wine Programs. RPM wine programs focus on internationals and domestic wines, with an extra emphasis placed on classic regions, vintages, vineyards and wineries.  

Caring. Creative. Careers.

Join the Lettuce Entertain You family! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

Is this you?

  • You take care of yourself. (Energy and stamina. You’ll need both.)
  • You care for others. (Teamwork and success. They are one and the same.)
  • You care about guests. (Quality. The bar is high.)

If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

Availability Needed: Lunch, Dinner, Weekends, Sundays, Flexible schedule which may include nights, weekends and holidays


Job Requirements

Responsible for the selling and serving of bottled wine.

Essential Functions

  • Order and sell wine for the restaurant
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multi-task calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

  • Ensure the overall guest experience exceeds expectations and anticipates guests’ needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Develop the wine menu for the restaurant
  • Coordinate all ordering of wine for the restaurant
  • Maintain professional relationships with purveyors, and must not accept gifts or cash in return for wine or liquor orders
  • Account for and maintain the security of all wine inventories
  • Provide wine education and training for new and existing employees, and update training materials
  • Conduct wine tastings
  • Assist Maître d’ and/or host with greeting and seating guests if needed
  • Organize, maintain and restock wines in proper cabinets, coolers or storage areas
  • Attend wine seminars on a regular basis
  • Act as a lead for the Wine Runner position
  • Follow proper wine service procedures
  • Assist serving staff with selling, opening and serving wine
  • Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Use sales techniques to present and encourage current promotions to guests
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment, including the POS system
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed