BARISTA/COUNTER SERVER - Streeterville in Chicago, IL at Do-Rite Donuts

Date Posted: 7/20/2019

Job Snapshot

Job Description

DO-RITE DONUTS is hiring BARISTA/COUNTER SERVERS for our team!
EXPERIENCE IS A PLUS

Initial location is at Erie Street with the potential growth opportunity to cross train in our other Chicago locations.

Do-Rite Donuts & Chicken

Chef-owned stop in Chicago known for hand-crafted artisan donuts, tasty chicken sandwiches, and scrambled-to-order breakfast sandwiches. We proudly serve eye-opening Dark Matter Coffee, which is ethically sourced and Chicago roasted.

The culinary mantra at Do-Rite is focused on 3 points: made in-house, small batch, and FRESH. ALL. DAY.

We believe in people. We believe in treating our guests and staff well.

Also…raise your hand if you love donuts!

EOE. We participate in E-Verify / Participamos en E-Verify

Availability Needed: Lunch, Dinner, Weekends

Job Requirements

Responsible for preparing coffee, espresso, tea, other beverages and collection of payment.

Essential Functions

  • Prepare and serve coffee, espresso and other beverages to guests
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively move chairs, tables, highchairs and booster seats
  • Safely and effectively use and operate all necessary tools and equipment, including knives, coffee makers, grinders and a cappuccino/espresso machine
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multitask calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Prepare ingredients needed for coffee drink recipes
  • Sell and accurately account for gift cards Responsible for the security and reconciliation of the cash drawer
  • Accurately record and account for all items ordered, process payments, and balance all sales/receipts in compliance with restaurant policies and procedures
  • Understand and respond knowledgeably to questions about the restaurant and menu
  • Use sales techniques to present and encourage current promotions to guests
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment, including the POS system, Frequent Diner, Gift Card and Credit Card terminals,
  • Comply with all safety and sanitation guidelines and procedures
  • Successfully complete alcohol awareness training
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed