PART-TIME CATERING ASSISTANT in Washington, DC at RPM Italian - Lettuce Entertain You Restaurants

Date Posted: 11/6/2018

Job Snapshot

Job Description

RPM ITALIAN is hiring a PART-TIME CATERING ASSISTANT for our CATERING team!

6 MONTHS - 1 YEAR OF EXPERIENCE REQUIRED

Modern Italian in the Heart of Washington D.C.

Contemporary, elegant dining and elevated service

Caring. Creative. Careers.

Join the Lettuce Entertain You family! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

Is this you?

  • You take care of yourself. (Energy and stamina. You’ll need both.)
  • You care for others. (Teamwork and success. They are one and the same.)
  • You care about guests. (Quality. The bar is high.)

If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

Availability Needed: Flexible schedule which may include nights, weekends and holidays

Job Requirements

DUTIES:

  • Answer incoming catering calls and emails; respond or distribute to the appropriate person.
  • E-mail, fax, or mail collateral and materials to prospective clients.
  • Maintain, update and organize files, sales materials and supplies.
  • Type proposals and menu cards.
  • Assist with developing and writing catering contracts.
  • Attend weekly catering meetings and communicate all pertinent information to appropriate personnel.
  • Order and maintain party supplies, decorations and equipment.
  • Update client list as property of LEYE.
  • Maintain a list of preferred vendors for flowers, music, audiovisual equipment, etc.
  • Call or email clients to obtain guaranteed guest counts for events.
  • Become proficient in servicing catering calls (along with scheduled co-workers) within the restaurant specific training period.
  • Assist with questions regarding menus and availability of dates for potential customers.
  • Accurately record events in both the function book and monthly calendar.
  • Have a general understanding of catering menu options.
  • Assist in overseeing any catered event that requires a personal visit.
  • Comprehend the capacities of each banquet room.
  • Comprehend the kitchen’s catering systems.
  • Assist with effectively staffing all catering events.
  • Communicate any contract changes immediately to the Catering Manager, Banquet Manager, or Banquet Captains, if applicable.
  • Assist with special projects when required by Partners, GM’s or Managers.
  • Understand the service style of the restaurant.
  • Respond knowledgeably to questions about the restaurant and the menu.
  • Complete server training.
  • Maintain a thorough knowledge of menu items through frequent tasting.
  • Comprehend and maintain incentive programs for both LEYE catering personnel and catering customers.
  • Assist with varied duties to ensure all aspects of service according to standard operating procedure.
  • Use tact and good judgment when dealing with difficult guests.  Respond to their needs with patience and courtesy.
  • Move safely through all areas of the restaurant, which may include stairs, uneven and slick surfaces.
  • Must wash hands regularly, according to guidelines.
  • Comply with all safety and sanitation guidelines and procedures.
  • Maintain a clean and orderly work area.
  • Be able to stand and walk for an entire shift.
  • Communicate cordially, effectively and clearly with all employees, managers and guests.
  • Communicate in English in order to comprehend and perform/follow job requirements in written and spoken direction.
  • Perform more than one task at a time.
  • Maintain a positive, pleasant attitude every shift.
  • Accept direction and constructive criticism from management.
  • Perform calmly and effectively in an extremely busy and stressful work environment.
  • Be able to work a variety of hours, days and shifts, including weekends and increased work schedules.
  • Work in a confined, crowded space of variable noise and temperature levels.
  • Lift and move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

 

ESSENTIAL FUNCTIONS:

  • Get along with others and be a team player.
  • Follow all uniform and appearance guidelines as befitting the image of the restaurant for the duration of the shift.
  • Refrain from smoking for the duration of the shift.
  • Arrive to work on time and in ready to work condition.
  • Follow all rules, policies, procedures and conditions of employment outlined in the Employee Handbook.
  • May not work under the influence of alcohol or any illegal drugs.
  • May not resort to any type of violence, discriminatory or harassing behavior.
  • Must successfully pass a drug and alcohol test within 90 days of hire date, where applicable.