PART-TIME OFFICE ASSISTANT in Chicago, IL at Hub 51 - Lettuce Entertain You Restaurants

Date Posted: 6/25/2019

Job Snapshot

Job Description


A Social Dining Hub

A high-energy social dining scene in Chicago’s River North - complemented by an eclectic menu that has something for everyone

Caring. Creative. Careers.

Join the Lettuce Entertain You family! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

Is this you?

  • You take care of yourself. (Energy and stamina. You’ll need both.)
  • You care for others. (Teamwork and success. They are one and the same.)
  • You care about guests. (Quality. The bar is high.)

If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

Availability Needed: Weekends, Office Hours, Flexible schedule which may include nights, weekends and holidays

Job Requirements

Responsible for completing the daily office functions on a part-time basis.

Essential Functions

  • Assist with daily administrative work and other office functions
  • Available to work a variety of hours, days and shifts, including weekends
  • Safely and effectively use and operate all necessary tools and equipment
  • Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
  • Ability to multi-task calmly and effectively in a busy, stressful environment
  • Work in a confined, crowded space of variable noise and temperature levels
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to sit or stand for an entire shift and move safely through all areas of the restaurant, which may include stairs, uneven or slick surfaces

Key Responsibilities and Duties

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Count, balance and par banks accurately on a daily basis
  • Process deposit and change orders accurately and according to procedure
  • Process tip distributions and record as required
  • Ensure TRAC/TRDA compliance
  • Reconcile gift cards on a daily basis
  • Issue and redeem Frequent Diner points according to the rules of the program
  • Maintain employee time records to ensure employees are compensated appropriately and timely
  • Handle guest, vendor and employee calls, questions and issues
  • Take all reservations promptly and courteously
  • Maintain organization of the office, supplies and equipment
  • Proficiency in the use and operation of all necessary tools and equipment, including Open Table reservations system, Microsoft Office (Word, Excel, etc.), as well as telephone, paging and voicemail systems
  • Comply with all safety and sanitation guidelines and procedures
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Get along well with others and be a team player
  • Other duties will be assigned as needed