TEST: WCSO TEMP in Chicago, IL at Bub City - Lettuce Entertain You Restaurants

Date Posted: 7/3/2019

Job Snapshot

Job Description

Caring. Creative. Careers.

Join the Lettuce Entertain You family! Our 100+ restaurants are nationally recognized for great food and service and as great places to work. We hire and care deeply for people with creativity, passion and the drive to be the best. And we reward our teams with top notch benefits, career-long training and development and opportunities for growth.

Is this you?

  • You take care of yourself. (Energy and stamina. You’ll need both.)
  • You care for others. (Teamwork and success. They are one and the same.)
  • You care about guests. (Quality. The bar is high.)

If you want a career at a progressive company with a long-standing commitment to people, join our caring and creative team.

EOE. We participate in E-Verify / Participamos en E-Verify

Availability Needed: Weekends, Sundays, Midday, Evening

Job Requirements

Responsible for preparing beverages for guests according to recipe, as well as serving food and beverages to guests at the Windy City Smokeout.  Also performs busser, food runner and barback duties as needed and as directed. 

Duties

  • Ensure the overall guest experience exceeds expectations and anticipate guests’ needs
  • Greet guests with a warm, sincere smile
  • Use tact and good judgement when dealing with guest challenges and respond to guest needs with patience and courtesy
  • Stock/restock appropriate areas of the bar with alcohol, glassware, ice and supplies
  • Manually wash and sanitize bar supplies
  • Account for and maintain the security of all bar stock and inventory
  • Ability to recognize an intoxicated guest, refuse to overserve guests and seek out management with any concerns about a guest that appears intoxicated
  • Accurately record and account for all items ordered and process payments
  • Understand and respond knowledgeably to questions about food and beverage being served
  • Use sales techniques and present and encourage current promotions to guests
  • Follow all steps of service
  • Understand and follow the food allergy procedure and special orders/restrictions
  • Proficiency in the use and operation of all necessary tools and equipment, including the POS system
  • Comply with all safety and sanitation guidelines and procedures
  • Comply with all IL Basset Certification guidelines and procedures
  • Follow all rules, policies, procedures and conditions of employment, including those outlined in the Employee Handbook
  • Ability to get along well with others and be a team player
  • Other duties will be assigned as needed

Essential Functions

  • Available to work a variety of hours, days and shifts, including weekends
  • Effectively service a full bar top, cocktail station, and dining area orders
  • Safely and effectively transport food or beverages to a table of three in a single trip
  • Ability to safely tolerate hands being exposed to liquids frequently, including water, cleaning solutions, alcohol, various juices and other liquids
  • Safely and effectively use and operate all necessary tools and equipment, including knives and blenders
  • Ability to communicate effectively in order to perform and follow job requirements in written and spoken direction
  • Ability to multi-task calmly and effectively in a busy, stressful environment
  • Work indoor and outdoors in a confined, crowded space of variable noise and temperature levels and exposure to unpredictable outdoor elements
  • Able to move and lift up to 10 pounds, frequently move and/or lift up to 25 pounds, and occasionally move and/or lift up to 50 pounds
  • Ability to stand and walk for an entire shift and move safely through all indoor and outdoor areas of the festival, which may include navigating crowds, stairs, uneven or slick surfaces
  • Accessibility varies by location

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